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Fees

Fees

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Affordable and excellent value for money

At Hengoed Care we understand that paying for care is a subject few people have any experience or knowledge of; it is a specialist and complex area and yet more families are facing this challenge every year.

Money is naturally one of the biggest concerns when deciding on which care home and care plan is best for your relative.  After all, we all want the very best care, accommodation and facilities provided at an affordable price, which is exactly what Hengoed Care delivers.

Everyone’s situation is different. The information that follows is intended as a useful guide, but you should take independent professional advice about your own circumstances before making any decisions.  You may also be eligible for a contribution towards care home costs from your local authority or the Local Health Board.  It’s important to understand what assistance may be available and how to access it.

You can also visit  the following websites for additional information:

In addition, you can have your questions answered by making an appointment with our Finance Manager, Paul Lewis by contacting him on 01792 797265.

We hope that the following information on fees and funding will be helpful when deciding what to do:

Residential Care (PE1)

This category of care is for people needing assistance with personal care that can be delivered by care staff.

Nursing Care (NE1)

This category of care is for people needing care supervised or delivered by a Registered Nurse. This person may have a nursing need such as wound care, catheter care, tube feeding, etc.

Continuing Health Care (CHC)

This category of care is for people who have complex nursing needs or are near end of life and need complex interventions by a Registered Nurse.

Dementia Residential Care (PE2)

This category of care is for people who have been diagnosed with dementia that doesn’t require nursing interventions.  All of our staff undergo intensive dementia care training, provided by Tim Williams who is qualified and accredited with the Alzheimer Society.

Unfortunately, we don’t offer care for people requiring Nursing Dementia Care (NE2)

If you are not sure what category of care you require please contact the Manager or Clinical Lead Nurse who will be more than happy to offer help & guidance.

The weekly fee costs for Hengoed Care are: 

Please contact us for the latest pricing  details

  • Residential Care (PE1) – Please contact us for the latest pricing details
  • Nursing Care (NE1) – Please contact us for the latest pricing details
  • Continuing Health Care (CHC) – Please contact us for the latest pricing details
  • Dementia Residential Care (PE2) – Please contact us for the latest pricing details (Maximum Fee a resident can be liable for )

Fees are invoiced on a monthly basis, and are payable by cheque or standing order. A contractual agreement will be required between the service user/representative and the Care Home.

This contract will remain in force until either giving notice to leave the Care home or the service user is deceased. The fees are reviewed annually and residents are given one month’s notice of any fee increase.

Fees may be reviewed at other times in the year if there is a long term increase in a resident’s care needs.

Please be advised there is a site charge for placements at Hengoed Care. We do have rooms that carry no site charge in Hengoed Court for nursing care however rooms are limited so enquire if you are interested in one of these rooms.

When Arnold came to you in January, I was told he had about two weeks to live. Because of YOUR care, he lived until May. For a man who refused to eat at home, it was wonderful to see him look forward to his lunch and tea, that he had eaten breakfast and eaten dinners always followed by ice cream. All these things add up to an enormous gift that you all, as a care home gave to Arnold in the last few months of his life. That is exactly how I wish to describe it- a gift- the very best gift he could ever have received: a life that was lives, a hope for tomorrow and the tender hand of care when he needed it.

J Herd
Family
5 Stars

I have nothing but high esteem for all the work the staff at Hengoed Care do for my father. This includes the grounds men, maintenance, cleaners, care assistants, nursing staff and management team. The care they provide shows such a homely and friendly environment which I would fully recommend to anyone.

Mrs Hartnoll
Family
5 Stars

It is endearing to see my mothers face light up when she sees the carers, she knows them and recognises them straight away and you can tell she feel at home and safe.

Mrs Pavlou
Family
5 Stars

I have lived here for 5 months and have settled well, with my worldly needs satisfied. Altogether it’s a great place but the real jewel in the crown is the staff.

Ernest Howells
Resident
5 Stars

The home is brilliant, beautiful meals and grounds and all the carers have beautiful smiles

Beth Llewellyn
Resident
5 Stars

Hengoed is a first-class place, spotlessly clean with outstanding staff. We are all very well looked after, if you ask for anything the staff will do it straight away. The food is exceptional, and the staff are caring and professional, providing the best care.

Malcolm Davies
Resident
5 Stars